Do You See the Red Flag?

Red Flag waving showing security riskOne of the biggest news headlines this week has been the arrest of the top “Nigerian prince” email scammer and his accomplice.  The Nigerian prince email scam is among the most well-known and oldest email scams, and despite its infamy and longevity, appears no less potent.  So why, after some ten years, do people continue to fall for a request for personal information and money from an unknown and unverifiable person in prose replete with solecisms and typos?  

Red Flags

For most people, any one of those red flags—an unknown sender, requests for funds or personally identifiable information, a fantastic emotional appeal, non-idiomatic English—results in either an automatic or manual rerouting to the spam folder.  But for some people, or at least enough to make the scheme profitable, the red flags are not even identified as such.  These people have fallen victim to social engineering.

Social Engineering

According to Social Engineer, Inc, a research-oriented security organization, social engineering is “a blend of science, psychology, and art,” paradoxically both simple and complex, and more specifically, “any act that influences a person to take an action that may or may not be in their best interest.”  If the $60 million of lucre linked to it is any indicator, the Nigerian prince email scam has a very compelling blend of science, psychology, and art that is strikingly both simple and complex.  The emails are often variations on this narrative theme: due to an injustice, a prince has lost his fortune and needs help recovering it. If some just and caring person will give him full bank account information now, he will reward the individual with 20% of the fortune.

The science or technology of email and wire transfer allows the scammer to quickly, easily, and relatively anonymously receive money.  The psychological aspect of the operation, the promise of easy money and plea for help, appeals to the victim’s desire for money and willingness to help.  The art here is one of deception.

Look at the Red Flags

The red flag is waving furiously, so don’t miss it.  Don’t open emails from suspicious senders with questionable subjects.  Don’t wire money to someone you don’t know.

Choose V-Rooms

If you’re concerned that important emails could be missed in the quest for security, use V-Rooms Virtual Data Rooms for secure transmission of sensitive documents.  It’s that simple.
For more information, see www.v-rooms.com.

Avoiding Information Leaks

information leaks

As popular news suggests, information leaks can lead to the compromise of extremely valuable data that was not meant for public viewing. For a firm of any shape and size, it’s important to take precaution when exchanging documents and other files between users.

One of the biggest user oversights in cybersecurity is trusting in a large-scale email service provider to stay secure at all times. While many people rightfully trust Gmail to deliver their emails at fast speeds, the same reliability cannot be spoken for in the realm of security.

An Alternative to Gmail

For a firm that needs to deliver highly sensitive information, it might be wiser to utilize a virtual data room, where highly customizable security settings can be put into place.

For a firm that needs to deliver highly sensitive information, it might be wiser to utilize a virtual data room, where highly customizable security settings can be put into place. This can ensure that the recipient of your email is who they say they are, protecting against potential information leaks.

Mitigating Risk of Information Leaks

Every company has confidential information being transmitted and shared in one form or another. This information ranges from HR and payroll records, customer lists, price lists, client correspondence, transaction documents, and in-house intellectual property.

Virtual data rooms can prevent the interception of these valuable documents, as well as restrict end-users from sharing the information with others. For firms that value a collaborative environment, VDRs are crucial in optimizing efficiency and mitigating risk.

Data rooms alleviate the email security risks of transferring sensitive material, keeping it out of the hands of unwanted recipients.  Data rooms are being used as a replacement to risky email transmissions in many fields and industries, including M&A, real estate, wealth management, board communications, and venture capital transactions.

Read more about how V-Rooms can protect your sensitive information in a safe and secure collaboration space: http://www.v-rooms.com/

 

Network Security at the RNC

RNC

You can’t turn on the news this week without hearing about the Republican National Convention occurring from July 18th to the 21st.

With such heavy traffic focused in on the event, it’s no wonder that extra-preventative cybersecurity measures are being taken to ensure that the event runs smoothly.

RNC and Security

Tonight, as Donald Trump is expected to formally accept the Republican nomination, it seems as if the entire world will be watching. That includes 10,000 devices connected to the physical RNC network, as well as millions streaming from devices elsewhere. As of now, there has been no suspected threat of any kind, although unusual traffic has been detected from Russia and Asia.

Vince Cristler is the CEO of security contractor Dark Cubed, which utilizes a network-sharing technology to allow companies to communicate potential security threats back and forth. For him, this means sitting in front of a monitor and watching the network data tick by.

So what exact threats are being watched for?

There’s malware, which is specifically dangerous for individual devices. However, a higher threat is posed from malicious code that could scan the network for potential infiltration points.

RNC Security Command Center

Several blocks away from the RNC arena lies the command center, where experts are constantly moving back and forth to monitor the situation.

Security analysts are utilizing the ability to detect a single device’s bandwidth activity and, if noted as suspicious, relocate it to a more isolated access point. If a true issue arises, that device can be banned blocked from the RNC altogether.

There’s no telling what will happen at tonight’s big event. However, one thing is certain: security experts have prepared themselves for anything.

Why You Need an Email Alert System

email-exchange-iphone

If you took the time to organize all of the web services you use on a daily or even hourly basis, you’d quickly grow overwhelmed. Some of your accounts might be for various social media sites, some may be for spontaneous online shopping, and some might be specifically for business. With this ever-growing abundance of accounts and profiles, it’s important to consider whether the services you’re trusting are providing an email alert system for direct notifications.

Email Alert Systems Assist Awareness

Suppose your company has brought in a third-party software to optimize productivity in the workplace. Every employee receives an account, and this service is used to facilitate the day-to-day functions of the firm. While it might be easy to suppose that you’ll check the software continually for updates, it’s more plausible that it gets lost in the shuffle of every other responsibility you’re liable to uphold.

As a user, it’s important to value an email alert system because it saves minutes into hours of work on your own time. You should be able to focus on what matters – the work at hand – rather than micromanaging a web account in an attempt to stay up to speed. If any news breaks out regarding your responsibilities at work, an email will be dispatched and you will be notified before there’s ever any reason to worry.

Customizing Your Alerts

Perhaps one of the best features of a standard email alert system is the ability to customize how often emails are sent, where they’re sent, and what instances should prompt an email being sent. If you only want to receive an email when a client has opened and printed a file, it’s easy and intuitive to do.

Any reliable 3rd party service should understand the needs of the average user. That includes staying informed without feeling overwhelmed or burdened by a constant barrage of information.

V-Rooms has implemented an email alert system as well as other functions such as DocuSign and DRM to provide the best service available in the virtual data room market. Read more here: http://www.v-rooms.com

What Makes Good Customer Service

Customer Service

Almost any service you come across will boast about their customer service as being entirely dedicated to providing you a satisfactory experience. However, what are some of the qualities that make one provider’s customer service superior to the rest? Listed below are some qualities that one might look for in determining a service provider that can work flexibly to support your firm’s needs.

Around-the-Clock Customer Service

It’s important to make sure your provider is available at all times of the day, even when it seems unlikely you’ll ever need to call them at the crack of dawn. Sometimes, hours run late, deadlines are pushed, and the workplace becomes a temporary homestead for weeks at a time. On these occasions, having access to 24/7 customer service can mitigate the risk of running across errors and losing the potential productivity of hours at a time.

Low Response Time

Even if you know that your service provider is available 24/7 for support needs, you need to look for their average response time and see how soon, or how long, it takes for user needs to be addressed. Around-the-clock service doesn’t mean much when it takes hours at a time for a single question to be answered. What makes a good service provider is the combination of 24/7 service with a low response time.

No Transfer Calls

We’ve all experienced the dreaded customer service transfer cycle when we set out to call one number only to wait 30 minutes and be forwarded to another number. Good customer service sets out to address your needs here and there. This means no information outsourcing, no in-house confusion, and no waiting in a handful of queues to have your problems solved.

Detailed Documentation

So you’ve found a service provider that is able to work with your schedule, respond quickly, and get the job done without hassle. Now it’s important to check for the provision of documentation, such as videos, tutorials, and FAQs. There’s not just one correct way to address the needs of a customer, and so successful customer service programs will outline the majority of client needs in an easily accessible format online.

You can see that there’s a level of depth in choosing a superior customer service experience. Each of these components work together and it would be altogether detrimental to the system if one were missing.

V-Rooms provides the finest in customer support with around-the-clock customer care specialists trained to engage with thousands of clients. Read more about how V-Rooms can offer you a superior customer service experience here: http://www.v-rooms.com/

5 Ways Document Management Boosts Efficiency

document management

If you deal with a large number of documents on a daily basis, it’s important to understand the document management options available to you. These tools can boost efficiency and allow your firm to operate with a mitigated security risk.

Advanced Search

Enhanced search options allow you to view and organize documents by keyword, upload data, metadata, and other criteria. Searching for these documents can yield results in a matter of seconds. If you have a meeting lined up with a serious prospect, one search will provide all relevant information in a clean format. Proper document management can ensure your files are easy to locate, retrieve, and receive.

Ease of Access

One of the major pain points in using traditional document storage is the restrictions on how you can access your files. If everything is stored on a single hard drive, you’re also exposing yourself to an increased risk that your data might get damaged or lost. By using a cloud-hosted document management service, you can access your important documents anytime, where.

Document Management Security

Document management services also host a range of relevant security options. Dynamic watermarking, audit logging, and DRM settings provide a safeguard against any external threat that might appear. These tools also eliminate the potential for an internal threat: if a rogue user tries to download a document, or has been viewing it for a suspicious period of time, you have the evidence to take action.

File Sharing

A cloud-based document management service also allows for freedom to collaborate. Users can share documents back and forth from any location. With detailed security options, administrators can set the rules and determine various access rights. With the audit trail functionality, they can know who has viewed or edited particular documents, a critical resource when maintaining liability in the transaction process.

V-Rooms is a cloud based document management and collaboration solution. We provide bank level security with simplicity of use.

Read more about how virtual data rooms can assist your firm in preserving documents: http://www.v-rooms.com/

The Value of Task Collaboration

task collaboration

It’s a fundamental truth that two brains work better than one. This rule applies to task collaboration, where concrete goals are set and need to be completed in a timely and efficient manner. Many of these tasks inherently require the participation of two parties, particularly within M&A and private banking.

How can technology leverage the need for collaboration in providing a thorough yet cohesive software platform?

Issues with Traditional Collaboration

If you’re trying to complete an acquisition, not only are you working internally with colleagues, you’re also working with lawyers, accountants, and other 3rd parties. Many times, files will get shared containing input forms for various pieces of information. With multiple users emailing back and forth, it’s easy for various versions of this form to get lost in the barrage of communication.

One way the fix this problem is to provide a collaboration server that allows for a singular, consistent copy of files to become accessible for all relevant users. That way, no one needs to worry about being up-to-date or providing redundant information. It’s all available via a safe and secure web server.

Task Collaboration and Privacy

Task collaboration, with the entirety of its benefits, can also raise a concern about privacy. If you’re emailing all of your information, how can you be sure that unwanted guests aren’t gaining critical access through a long list of malicious social engineering tactics?

Hosting online also allows for enhanced security options that can’t be found within, say, traditional email correspondence. Consider DRM, audit logging, and watermark options. For firms that deal with quite a few transactions on a regular basis, it’s important to ensure that your proprietary information is staying in safe hands. A task collaboration platform can guarantee that in ways that other, limited mediums cannot.

Security is a top priority for V-Rooms and this enhancement gives our clients even more control over their data room. With virtual data rooms being used in so many different and new ways, our clients’ security needs have also become more varied. V-Rooms gives you customizable solution to fit your needs. Read more here: http://www.v-rooms.com/